The New Delhi District Consumer Disputes Redressal Forum said the insurance firm's conduct was 'unlawful' and a 'breach of contract' and added that Reliance General Insurance had "knowingly" dragged the complainant to litigation.
The State Bank of India has been held guilty of deficiency in service by a Delhi consumer court for a seven-year-delay in refunding the money a person had deposited in his Public Provident Fund account thereby causing him agony.
Kuwait Airways and Indian Airlines have been ordered by a Delhi consumer court to pay Rs 10,000 each to passengers in separate cases for denying seats to them despite their having confirmed tickets.
A Delhi District Consumer Disputes Redressal Forum, headed by its president M P Mehndiratta, also ordered South Delhi-based Metro Job Consultants to refund to its customer Inderjeet Tanwar the entire Rs 8,500 commission charged for providing the requisite service.
The District Consumer Disputes Redressal Forum said raising undue credit card bill of Rs 74,000 and putting the customer's name in defaulters' list due to which he could not avail the services of any other bank was illegal and asked Standard Chartered to desist from such activities in future.
Holding the tour agency guilty of providing deficient service to its customer Sweta Singh, District Consumer Dispute Redressal Forum president C K Chaturvedi asked it pay her Rs 15,000 as compensation besides refunding another sum of Rs 57,000 to her that she had spent due to botched up management of her trip by the agency.
The New Delhi District Consumer Disputes Redressal Forum pulled up the bank saying that HSBC's act was not only 'motivated by commercial gains', but also by a 'malicious mind' to 'settle scores' with the complainant, who was a former employee, for challenging his termination in a labour court.
Holding the travel company guilty of 'deficiency' in service, the New Delhi District Consumer Disputes Redressal Forum president, K K Chopra, and members, R K Manchanda and Neeru Mittal, said "it was the most horrifying experience."
A Delhi consumer court has ordered multinational Citibank to refund Rs 12,292 with interest and also pay the litigation cost of Rs 10,000 to an aggrieved client for wrongful encashment of a cheque.
The East District Consumer Disputes Redressal Forum made this recommendation while ordering Apollo Munich Health Insurance Co Ltd to pay over Rs 180,000 to a policy holder for not reimbursing his treatment expenses and illegally cancelling his insurance cover after he submitted his claim.
The East District Consumer Disputes Redressal Forum gave the order relying on uncontested affidavit of Delhi resident Susham Lata Bhulania, who said the Nokia service centre had failed to rectify the defects in her phone.
The ICICI bank accused him of spending money to the tune of Rs 1.19 lakh by using platinum credit card but Kumar denied the allegations, saying that he had never received the said card.
Health insurance claims are often denied due to exclusions in policy terms. Buyers frequently overlook the fine print or misinterpret clauses.
New Delhi District Consumer Disputes Redressal Forum, presided by C K Chaturvedi, asked the company to pay Rs 45,792 to Delhi-based family comprising Sandeep Sharma, Navdeep Sharma, Monika Sharma and Poonam Sharma.
Air India has been directed by a consumer forum to compensate a couple for the inconvenience caused to them.
The order came on the complaint filed by the couple who had alleged that they found out about the cancellation of their flight scheduled for December 18, 2010 after reaching Heathrow Airport, UK as the airline did not inform them in advance about the same.
Suppose you had bought a television set that came with a one-year warranty. It breaks down two years after purchase. You can't react emotionally and say that such an expensive set should last for at least five-six years.
You can save Rs 35,000-Rs 50,000 in lawyer's fee at a district forum and several lakhs at the National Consumer Disputes Redressal Commission.
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The South West District Consumer Disputes Redressal Forum said that Tara Chand, a Delhi-based businessman, was entitled to three domestic trips instead of one as contended by Airtel since he had bought the connections in the names of three directors of his firm.
Consumers can easily file cases against e-tailers now.
'Some cases do not get a single hearing for 6 to 8 months, while some have been pending for as long as 8 years.'
State real estate regulators are the best option for home-buyers when it comes to seeking relief. The cases are disposed much faster, and the individuals don't need to engage lawyers as the process is simpler, says Tinesh Bhasin.
Pending consumer dispute cases are at an all-time high.
An airline official said the ban is with immediate effect and is in addition to the 30-day ban it had imposed on the individual earlier.
He was also the first to be booked under the stringent Anti-Hijacking Act which had replaced the vintage law of 1982.
Aviation regulator Directorate General of Civil Aviation (DGCA) on Monday said it has issued a show cause notice to Air India regarding two incidents of passenger misbehaviour onboard a flight from Paris to New Delhi last month.
The sources said that during the boarding, the male passenger behaved in an unruly manner and touched the female cabin crew member inappropriately.
Keep revising the sum insured at the time of renewal to keep it in line with inflation.
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